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(posted by on 2010-07-19 10:43:09)
Troubleshooting Error 0x8004010F When Outlook 2003 and 2007 Download OAB ...

Troubleshooting Error 0x8004010F When Outlook 2003 and 2007 Download OAB

This issue may occur when Outlook 2007 is started on a client that is not a member of a domain. The service connection point is not available to deliver the offline address book, and Outlook tries to locate the Autodiscover service by using Domain Name System (DNS). For Outlook to locate the Autodiscover service by using DNS, there must be a host record in DNS for the Autodiscover service that maps the entry point, or public IP address, to the Client Access server where the Autodiscover service is hosted.

    new exchange server 2010 on a new win 2008 r2 server bug with exchange 2010
    1- open start ther type regedit
    2- navigate to HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\services\\MSExchangeSA\\Diagnostics
    and then change the data value of 16 Proxy Generation to ( 7 )
    3- go to you exchange server OAB folder- in my case the path is- C:\\Program Files\\Microsoft\\Exchange Server\\V14\\ClientAccess\\OAB
    you will find the OAB folder which has a long number of digits like in my case the number is 69d7b17c-0f01-4f94-abe9-f79b3c679313, and there are a file with the name of (((web.config))) which is the problem because it is already avilable in the OAB folder and i dont know why its created here .
    just cut the file and past it in your desktop ( just in case ) then restart the exchange system attendance service and go to start the CMD type: iisreset to restart the IIS .
    offile address book is working with me now
    Resolution 2007
    Run get-emailaddresspolicy and see if recipient filter is not blank if so the run
    Set-EmailAddressPolicy "Default Policy" -IncludedRecipients AllRecipients
    This is done to update the Email Address
    Policy with the OPATH filter since E2K7 relies on OPATH Filter.

    Run get-addresslist to see all the addresslists available. As above Recipient Filter should not be blank.
    If so then run this in the management shell:

    Set-AddressList "All Users" -IncludedRecipients MailboxUsers
    Set-AddressList "All Groups" -IncludedRecipients MailGroups
    Set-AddressList "All Contacts" -IncludedRecipients MailContacts
    Set-AddressList "Public Folders" -RecipientFilter { RecipientType -eq 'PublicFolder' }

    Run get-globaladdresslist and see again Recipient Filter is not blank. If so then run:
    Set-GlobalAddressList "Default Global Address List" -RecipientFilter {(Alias -ne $null -and (ObjectClass -eq 'user' -or ObjectClass -eq 'contact' -or ObjectClass -eq 'msExchSystemMailbox' -or ObjectClass -eq 'msExchDynamicDistribution
    List' -or ObjectClass -eq 'group' -or ObjectClass -eq 'publicFolder'))}

    Once these steps are followed you should not face any issues with Offline Address Book updation.
    Regarding the second screen shot can you take a screenshot once you have expanded Offline Address Book


    To resolve this issue, add a host (A) record in DNS for and point to the Exchange 2007 server that has the Client Access server role. For example, if the user’s primary SMTP address is, the host (A) record you need to add is: A <IPaddress>. For more information about adding a host (A) record.




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