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Reset Password Polycom VSX 3000, VSX 3000A, VSX 5000, VSX 6000, VSX 6000A, ...
(posted by Steven A on 2012-07-23 11:59:51)

Reset Password Polycom VSX 3000, VSX 3000A, VSX 5000, VSX 6000, VSX 6000A, VSX 7000, VSX 7000s, VSX 7000e, and VSX 8000 systems.


Solution:

    Polycom VSX 3000, VSX 3000A, VSX 5000, VSX 6000, VSX 6000A, VSX 7000,
    VSX 7000s, VSX 7000e, and VSX 8000 systems.

    To reset a forgotten password:
    1. Get the system’s serial number from the system or from the System Information screen.
    2. Go to System >Diagnostics > Reset System.
    3. Enter the system’s serial number and select Delete System Settings.
    4. Select Reset System.
    After the system resets, it leads you through the setup wizard. You can enter a
    new password when you set up the system.

    If Security Mode is enabled, the room password is required to access the Reset System screen. If you forget the room password while the system is in Security Mode, contact your Polycom distributor or Polycom Technical Support.

    To set or change the room password:
    1. Go to System > Admin Settings > General Settings > Security.
    2. Enter or change the password.
    The default room password is the 14-digit system serial number.

    To set or change the remote access password:
    1. Go to System > Admin Settings > General Settings > Security.
    2. Clear the Use Room Password for Remote Access setting if it is selected.
    By default, the remote access password is the same as the room password.
    3. Enter a Remote Access password.
    To access Admin Settings using the system’s web interface when a remote
    access password is set, enter “admin” for the user name.

    To use the same password for both local and remote access:
    1. Go to System > Admin Settings > General Settings > Security.
    2. Select Use Room Password for Remote Access.


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